Resumes
Resumes
Splicer Helper
View pageLocation:
40 Girard St northeast, Washington, DC 20002
Industry:
Information Technology And Services
Work:
Eversource Energy
Splicer Helper
Splicer Helper
Education:
Roger L. Putnam Vocational Technical Academy 2002 - 2006
Skills:
Metrics
Itil
Computer Hardware
Incident Management
Call Center
Process Improvement
Business Analysis
Analysis
Visio
It Service Management
Troubleshooting
Call Centers
Sdlc
Networking
Servers
Telecommunications
Information Technology
Help Desk Support
Software Documentation
Management
Technical Support
Program Management
Itil
Computer Hardware
Incident Management
Call Center
Process Improvement
Business Analysis
Analysis
Visio
It Service Management
Troubleshooting
Call Centers
Sdlc
Networking
Servers
Telecommunications
Information Technology
Help Desk Support
Software Documentation
Management
Technical Support
Program Management
Interests:
Electronics
Languages:
English
Alphonso Morgan
View pageLocation:
United States
Alphonso Morgan Washington, DC
View pageWork:
O.C.C.
May 2013 to 2000
Service Desk / Incident Manager(Contractor)
U.S.D.A.
Washington, DC
Dec 2011 to Mar 2013
Project Manager / Service Desk(Contractor)
G.S.A
Washington, DC
Dec 2009 to Oct 2011
Report Analyst / Developer (Contractor)
U.S. Census Bureau
Apr 2008 to Mar 2010
Incident / Process Manager (Contractor)
Verizon
Ashburn, VA
Oct 2006 to Feb 2008
Project Manager (Contractor)
May 2013 to 2000
Service Desk / Incident Manager(Contractor)
U.S.D.A.
Washington, DC
Dec 2011 to Mar 2013
Project Manager / Service Desk(Contractor)
G.S.A
Washington, DC
Dec 2009 to Oct 2011
Report Analyst / Developer (Contractor)
U.S. Census Bureau
Apr 2008 to Mar 2010
Incident / Process Manager (Contractor)
Verizon
Ashburn, VA
Oct 2006 to Feb 2008
Project Manager (Contractor)
Education:
Trebas Institute of Recording
Toronto, ON
1994
Engineering
Fanshawe College
London, ON
1992
Computer Programming
University Of Connecticut
Storrs, CT
1987
EDUCATION
Toronto, ON
1994
Engineering
Fanshawe College
London, ON
1992
Computer Programming
University Of Connecticut
Storrs, CT
1987
EDUCATION
Skills:
ServiceNow Administrator, Remedy, Busines Objects, Crystal Reports, SQL, etc.