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Angela Thunstrom

from Saint Paul, MN
Age ~43

Angela Thunstrom Phones & Addresses

  • 1184 Mackubin St, Saint Paul, MN 55117 (651) 493-8112
  • Cambridge, MN
  • Saint Louis, MO
  • 1666 Van Buren Ave, Saint Paul, MN 55104

Work

Company: Amc theaters - Roseville, MN Dec 2013 Position: Crew

Education

School / High School: Goodwill Easter Seals- Saint Paul, MN 2014 Specialities: Certificate in Customer service contact center

Skills

Proficient in Microsoft Word • Power Point • Excel • Outlook • Microsoft OneDrive and key boarding. Excellent communication skills. Wide experience with different cultures of people including the elderly • people with language barriers (such as people from other countries) • and the hearing/speech impaired as well as people with disabilities. Superb problem solving flair. Commendable leadership and training capability. Extremely hard worker with ability to meet deadlines. Customer service experience with a point of sale (POS) system. Familiarity with customer management systems (CMS). Strong cash handling skills.

Customer service contact center certificate:

150 hour training course
Sales training • Introduction on call center environment
Customer service • Service attitude
Communication skills • Listening skills • Building customer rapport
Call Center simulation training
Telephone etiquette • Managing challenging customers
Regulations
Code of ethics
Confidentiality

Saint Paul College
235 Marshall • Saint Paul • MN.

Courses completed:

Micro Soft Office Suite programs (Word • PowerPoint • Excel • Outlook • OneDrive) • Keyboarding 40+ wpm •
Business Information Applications • Computer Fundamentals • Communication Technology
Medical terminology • CPT 4 Medical coding • Healthcare standards • Anatomy • Supervision of Health Information • Health Information
Composition
Photography

Resumes

Resumes

Angela Thunstrom Photo 1

Angela Thunstrom Saint Paul, MN

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Work:
AMC Theaters
Roseville, MN
Dec 2013 to Aug 2014
Crew

Education:
Goodwill Easter Seals
Saint Paul, MN
2014 to 2015
Certificate in Customer service contact center

Saint Paul College
Saint Paul, MN
2012 to 2013
classes

Skills:
Proficient in Microsoft Word, Power Point, Excel, Outlook, Microsoft OneDrive and key boarding. Excellent communication skills. Wide experience with different cultures of people including the elderly, people with language barriers (such as people from other countries), and the hearing/speech impaired as well as people with disabilities. Superb problem solving flair. Commendable leadership and training capability. Extremely hard worker with ability to meet deadlines. Customer service experience with a point of sale (POS) system. Familiarity with customer management systems (CMS). Strong cash handling skills. <br/><br/>Customer service contact center certificate:<br/><br/> 150 hour training course<br/> Sales training, Introduction on call center environment<br/> Customer service, Service attitude<br/> Communication skills, Listening skills, Building customer rapport<br/> Call Center simulation training<br/> Telephone etiquette, Managing challenging customers<br/> Regulations<br/> Code of ethics<br/> Confidentiality<br/><br/>Saint Paul College<br/>235 Marshall, Saint Paul, MN.<br/><br/>Courses completed:<br/><br/> Micro Soft Office Suite programs (Word, PowerPoint, Excel, Outlook, OneDrive), Keyboarding 40+ wpm,<br/> Business Information Applications, Computer Fundamentals, Communication Technology<br/> Medical terminology, CPT 4 Medical coding, Healthcare standards, Anatomy, Supervision of Health Information, Health Information<br/> Composition<br/> Photography
Angela Thunstrom from Saint Paul, MN, age ~43 Get Report