Resumes
Resumes

Operations Senior Manager
View pageLocation:
Milwaukee, WI
Industry:
Leisure, Travel, & Tourism
Work:
Apple Leisure Group
Operations Senior Manager
Operations Senior Manager
Education:
Parkland High School
Oral Roberts University
Oral Roberts University
Skills:
Project Management
Program Management
Call Centers
Strategic Planning
Process Improvement
Coaching
Avaya
Product Management
Customer Experience
Cisco Call Manager
Call Routing
Call Recording
Customer Surveys
Project Execution
Workforce Management
Customer Support
Reporting and Analysis
Team Leadership
Therapeutic Massage
Leadership
Strategy
Management
Customer Satisfaction
Operations Management
Customer Service
Team Building
Budgeting
Training
Cross Functional Team Leadership
Vendor Management
Business Process Improvement
Program Management
Call Centers
Strategic Planning
Process Improvement
Coaching
Avaya
Product Management
Customer Experience
Cisco Call Manager
Call Routing
Call Recording
Customer Surveys
Project Execution
Workforce Management
Customer Support
Reporting and Analysis
Team Leadership
Therapeutic Massage
Leadership
Strategy
Management
Customer Satisfaction
Operations Management
Customer Service
Team Building
Budgeting
Training
Cross Functional Team Leadership
Vendor Management
Business Process Improvement
Certifications:
Essential Skills For Effective Call Center Management