Wesley B Utley

Durham, NC

Pharmaceuticals

Ppd
Manager
Ppd
Medical Communications Specialist
Trialcard Jun 2011 - Mar 2015
Supervisor
Xerox Aug 2010 - Jun 2011
Customer Service Representative
Cree Dec 2008 - Jul 2009
Production Technician

Leadership
Training
Customer Service
Team Building
Sales
Team Leadership
Pharmaceutical Industry
Call Centers
Customer Satisfaction
Management
Project Management
Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Customer Experience
Cross Functional Team Leadership
Business Process Improvement
Supervisory Skills
Client Liason
Client Services
Teamwork
Quality Improvement
Microsoft Sql Server
Help Desk Support
Assembly Processes
Laboratory
Telecommunications
Teleservices
Medical Communications
Call Center Administration
Performance Metrics
Reporting Metrics
Benchmarking
Quality Assurance
Interpersonal Skills
Interviewing
Business Development
Project Planning
Clinical Data Management
Pharmacovigilance
Patient Care
Public Speaking
Microsoft Powerpoint
Strategic Planning
Customer Relationship Management
Program Management
Onboarding
Salesforce.com

Ms Access
Usa
Ms Powerpoint
Sharepoint
Ms Word
Administrative Assistant
How To Become A Better Communicator
Salesforce
Ms Excel
Health
Skillpath Inc
Microsoft Lync
Microsoft Exchange
Environment
Science and Technology
Raleigh
Professional Development
Professional Business Training
Onedrive
Civil Rights and Social Action
Word Perfect
Time Management
Microsoft Outlook
Ms Project
Ms Onenote
Usacomputer Experience
Ms Publisher
Project Management
Animal Welfare
Durham
Arts and Culture

English

Trialcard Inc

Jun 2011 to 2000
Supervisor, Customer Service
Apple
Raleigh, NC
Aug 2010 to Jun 2011
Customer Service Representative
Cree Incorporated
Durham, NC
Dec 2008 to Jul 2009
Crystal Growth Rep
John Deere Turf
Fuquay-Varina, NC
Dec 2007 to May 2008
Contractor
Dominion Health Care
Garner, NC
Dec 2006 to Jul 2007
Mentor

ECPI College of Technology
Raleigh, NC
2005 to 2006
A.A.S. in Computer Engineering